WHO WE ARE
ShineCo Cleaning is a local, family company committed to professional service, dependable standards and lasting relationships.
We believe good cleaning is about more than appearance. It’s about keeping promises, understanding the needs of the people who use a space and taking responsibility for the details that make a difference.
Our team brings together training, practical systems and a personal approach to help clients maintain spaces they can feel good about.
OUR STORY
Founded in 2012 by Craig and Evelyn Macher, ShineCo Cleaning is a Cambridge, Ontario based company dedicated to providing high-quality residential and commercial cleaning solutions.
ShineCo Cleaning's core values focus on professionalism, trustworthiness, and attention to detail, underpinned by full business liability insurance and a customer-centric approach. The company prides itself on creating lasting first impressions for businesses and comfortable, stress-free homes for its residential clients.
Our friendly and dedicated team undergoes thorough training and uses valuable Canadian-based training and programming to ensure WSIB, ESA, OHSA, and other government standards are kept, with the help of BrightSpace apps, Human Resources, Health & Safety with Peninsula Canada. We hold regular reviews covering safety and basic cleaning techniques, inspections at all workplaces for compliance.
We recently introduced upgraded management software to help us track arrivals and departures, maintain quality control, conduct joint inspections, and gather client feedback, ensuring everyone stays informed and connected. Recent changes to ESA legislation for Employee Washroom Cleanings has necessitated detailed timestamped reporting; ShineCo is leading other businesses as we do our best to stay current and follow any compliance regulations, especially when they change rapidly as in the pandemic.
Additionally, at all of our sites, we implement quality assurance measures to verify cleanliness. Just because it looks clean doesn’t mean it’s truly clean, and we can provide real-time data to our clients through random cleanliness testing. We're committed to keeping your spaces not just looking clean but genuinely clean, and we’re always here to ensure your satisfaction.
At ShineCo Cleaning, we are driven by our core values that guide how we work and interact with both our employees and clients:
Keeping Promises
We believe trust is the foundation of our relationships with customers and team members. Honoring our commitments is a non-negotiable principle that reinforces our reputation for reliability and integrity.
Empathy Is Key
Understanding and addressing the needs of others whether customers or employees ensures a positive, supportive, and productive atmosphere. By prioritizing empathy, we cultivate lasting connections and drive satisfaction at every level.
Be Steadfast
Success stems from persistence and resilience. Our team is empowered to overcome challenges with determination, staying focused on delivering consistent and exceptional results.
Consistent Communication
Clear and transparent communication is vital to building trust and maintaining efficiency. We prioritize open dialogue to align goals, address concerns, and foster a united vision for success.
CLEANING PRODUCTS & OUR ECO-FRIENDLY APPROACH
Products Chosen With Care
A More Thoughtful Process
We choose fragrance-free products, conserve water and use self-contained equipment to support a more thoughtful cleaning process.
Strong fragrances aren't necessary for a space to feel clean. ShineCo Cleaning uses fragrance-free products with no synthetic fragrances, making our cleaning approach a thoughtful option for homes and workplaces where fragrance sensitivity is a concern
We care about more than the finished result. We care about the people, pets and buildings we're working around. That means using clean equipment, being mindful of the products we use and only using the water and electricity needed for the job.
OUR COMMUNITY
We are longstanding members of the Cambridge Chamber of Commerce, BarterPay, Our Community Dollar, and Locally Connected networks. We are a family company who supports our community and charitable causes such as Cambridge and Region Food Banks, BarterPay-It-Forward Foundation, 519 Community Collective, Strong Start Charitable Organization, Body-Check Cancer, Argus House, FNCS, and March of Dimes.
Whether you’re looking for ongoing cleaning, a one-time deep clean, or help with something more specific, we’d love to hear from you.
Tell us what you need, and let’s work out the next step together.